Developer Support Center
Find answers to common questions or reach our engineering and concierge support teams directly.
Direct assistance for itinerary synchronization, account management, and app issues. Response time is typically under 12 hours.
support@sophistics.ai →Manage your preferences, request a full data export, or permanently delete your itinerary history and account credentials.
View Privacy Controls →Sophistics securely parses emails or uploaded itineraries (flights, hotels, rental cars, and restaurant bookings) to build a unified UTC timeline automatically without storing your raw private documents permanently.
You can manage or cancel your monthly subscription at any time directly through your Apple App Store or Google Play account subscription settings.
Our live disruption agents continuously check flight statuses, traffic, and weather conditions, updating your downstream schedule automatically if configured under your active plan.
You can request immediate and permanent deletion of all stored preference graphs and records by emailing us directly at support@sophistics.ai with the subject line "Data Deletion Request".